Pricing Policy
The LGBT Excellence Centre has created and manages the Directory of Training and Consultancy Services 2010. All training and consultancy provided is individually prices according our pricing structure and to the arrangements that we have in place with other consultants and organisations involved in the delivery.Training days can be tailored according to the organisation’s requirements.

Bookings and Cancellations
Upon receipt of your booking form we will send you an invoice for the full amount. This will normally need to be paid within 30 days of receipt. Bookings will only be confirmed once the relevant training fee has been paid for in advance of training start date. Once a booking has been accepted in writing, cancellation terms apply.Cancellations are accepted with no penalty up to 14 days before the planned start date of the training course booked. Cancellation fee will be payable as follow:
• £150 – up to 13 days notice
• £200 – up to 7 days notice
• Full training fee due when the training is cancelled with 6 days notice or less.

In-House Training Logistics
Our in-house training charges cover tuition, a full set of course notes and a reference text (where appropriate) per delegate and/or other materials.
NB. It is the customer’s responsibility to assess and make arrangements for any special needs or dietary requirements of participants.Customers are responsible for arranging the logistics of in-house training. In particular, customers are responsible for (but not limited to) the provision of:
A suitably appropriate and equipped training room
Workspace, typically tables/desks, sufficient to accommodate all attendees
Delegate and tutor refreshments
Visual aids: a whiteboard or flipchart, a laptop/PC with projector (a suitable USB port for memory sticks), a screen to project onto, and a TV and video/DVD player.
We may be able to provide a venue and relevant equipment suitable for the delivery of relevant training for a negotiable additional fee. Please ensure that there is no ambiguity about this, if it is required.

Travelling and Subsistence
Additional rechargeable costs are the tutor's travel, accommodation and subsistence expenses. Tutors' expenses are normally re-billed at cost. We encourage the purchaser to arrange for the tutor's local accommodation since this usually results in a lower overall recharge. Where necessary we will provide a fixed-rate expenses quote by negotiation.

Maximum Group Size:
In extreme cases it has been be possible to stretch the size of groups to 30, but we advise against such large classes for those courses where participants need to be involved and practice, as supervision during exercises will necessarily suffer.